Refund policy
Our policy window You have [30] days from the date of delivery to request a return or refund.
Eligibility Because our products are health and wellness supplements, for hygiene and safety reasons we can only accept returns on items that are:
- Unopened and unused, in original sealed packaging
- Accompanied by proof of purchase (order number or receipt)
Opened or used supplement products cannot be returned, unless the item arrived damaged, defective, or incorrect.
Damaged, defective, or incorrect items If your order arrives damaged, defective, or isn't what you ordered, contact us within [7] days of delivery at shoaibworkflow@gmail.com with your order number and a photo of the issue. We'll arrange a replacement or full refund at no cost to you.
How to start a return Email shoaibworkflow@gmail.com with your order number and reason for return. We'll confirm eligibility and provide next steps.
Refunds Once your return is received and inspected (where applicable), we'll notify you of the approval status. Approved refunds are issued to your original payment method within [5–10] business days.
Non-returnable items
- Opened/used supplement products (unless defective)
- Sale or clearance items marked "final sale," if applicable